| Import Cargo |
| | Import Receiving and Storage: |
| | 1 | Q: | Does cargo terminal provide service for handling valuable goods? |
| | | A: | No, we have no room for keeping valuable goods. |
| | 2 | Q: | What kind of special cargo does cargo terminal provide handling service? |
| | | A: | We handle special cargo as follows: - Dangerous goods
- Perishable goods
- Goods requires cold storage (20c to 80c)
- Heavy cargo
Note: If you have special cargo to be forwarded to cargo terminal you will be required to inform us in advance, due to space limit. |
| | 3 | Q: | Does Cargo Terminal provide service of arrival notification? |
| | | A: | Yes, we provide service of arrival notification for consignee.
Note: We are not responsible of late notification of arrival information or miss notification. |
| | Import Document Counter: |
| | 1 | Q: | What documents are required for pick-up document? |
| | | A: | Document will be required as follows: - Authorization/Assign letter from your company or organization (for personal effect is not applicable if owner presents himself/herself at cargo terminal)
- Present your original ID or passport
|
| | 2 | Q: | What documents are required for issuing Import Cargo Form? |
| | | A: | Document will be require as follows: - Authorization/Assign letter from your company or organization (for personal effect is not applicable if owner presents himself/herself at cargo terminal)
- Present your original ID or passport
- Present valid customer declaration for import cargo (not applicable for diplomatic mail/pouch)
- MAWB/HAWB will be required to present in original
- Fill consignee check-list, available at import document counter
|
| | Import Releasing: |
| | 1 | Q: | When can cargo move out from import storage and release to consignee? |
| | | A: | When: - Your are eligible to clear goods
- Already paid for cargo handling charge
- Customs open import releasing gate
- Customs in charge of releasing allow to release from warehouse
|
| | 2 | Q: | Does Cargo Terminal provide service for releasing import cargo within 24 hours? |
| | | A: | No, outside of admin hour will require approval for releasing from chief of custom or his/her deputy at cargo terminal. |
| Export Cargo |
| | Export Acceptance: |
| | 1 | Q: | When and how can shipper/agent deliver export cargo at warehouse? |
| | | A: | When: - During operating hours (in the evening later than 05:00pm will be required to inform cargo warehouse in advance)
- Export cargo must be completed and properly packaging requirements, handling label and shipping mark, etc.
- Shipper/Agent will be required to provide document for transportation by air (MAWB/HAWB)
- Shipper/Agent will be required to fill out shipper check-list (available at export acceptance)
|
| | 2 | Q: | How Cargo Terminal apply X-Ray check? |
| | | A: | We apply X-ray check according to Airlines requirements |
| | 3 | Q: | Will shipper/agent pay for X-ray check that was done at warehouse? |
| | | A: | No, shipper/agent will be required to pay cargo handling charge only. |
| | Export Document Counter: |
| | 1 | Q: | When can shipper pay for cargo storage charge? |
| | | A: | When: - Completed counting report from export acceptance
- Present valid customs declaration for export cargo
|
| | Export Storage and Preparation for Departure Flight: |
| | 1 | Q: | When can export cargo move into export storage? |
| | | A: | When: - Shipper/agent already paid for cargo storage charge
- Customs approved for export
- X-ray check completed
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